CEO and Founder of The Congruity Group
Having delivered Executive-level Customer Advisory Boards in the Middle East, Europe, Latin America and the US, Betsy has the knowledge, experience and expertise to masterfully execute powerful customer engagements. As the leader of Congruity, Betsy ensures that all clients achieve and exceed the predetermined metrics for success from their customer engagement initiatives. Betsy is the co-host of the popular podcast, REALLY Know Your Customer, and co-authored the #1 Best Selling book, ProphetAbility – The Revealing Story of Why Companies Succeed, Fail, or Bounce Back as well as the newly released #1Amazon Hot New Release, The Rarest Advantage – How to Co-Create Strategic Value to Retain and Expand Your Key Customer Accounts.
Betsy excels at relationship building and has developed a methodology for recruiting executive leaders from recognized companies to serve on our clients’ Customer Advisory Boards. In addition, Betsy has a vast global network of recognized customer engagement experts on whom she depends to provide Congruity clients with the best of the best expertise. Providing extreme value for both Congruity clients and their customers is the foundation upon which The Congruity Group is built.
Aug. 17, 2022
Our latest guest Betsy Westhafer is an expert in facilitating conversations between organizations and their customers. Her work with The Congruity Group empowers organizations to get aligned with their customers, elevate the…