Our latest guest Betsy Westhafer is an expert in facilitating conversations between organizations and their customers. Her work with The Congruity Group empowers organizations to get aligned with their customers, elevate their conversations, deepen their relationships, and improve their strategies and outcomes. Through transparency and judgement-free feedback sessions, executive teams and customers can learn from one another and grow together. Humans helping humans.
In an inspiring and memorable conversation, Betsy discusses the importance of diverse perspectives in the corporate world and beyond. She reminds us that we can't do everything on our own, and the things we may not want to hear are all opportunities to learn and grow—both for ourselves and our organizations.
